Privacy Policy
1. Data Protection at a Glance
a. General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can personally identify you. Detailed information on data protection can be found in our privacy policy below.
b. Data Collection on This Website
Who is responsible for data collection on this website?The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.
How do we collect your data?
Your data is collected when you provide it to us, such as by entering it into a contact form. Other data is collected automatically by our IT systems when you visit the website. This includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this and any further questions regarding data protection, you can contact us at any time using the address provided in the imprint. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority. In certain circumstances, you also have the right to request the restriction of processing your personal data. Details can be found in the section "Right to Restriction of Processing" in this privacy policy.
2. Hosting
External Hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access, and other data generated via a website.
The use of the host is for the purpose of fulfilling our contractual obligations to potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). Our host will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions regarding this data.
Contract on Data ProcessingTo ensure data protection-compliant processing, we have concluded a contract for data processing with our host.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission over the internet (e.g. when communicating via email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.
Responsible PartyThe responsible party for data processing on this website is:
EOEX Iberia Unipessoal Lda.
Rua Sargento Jacinto Goncalves, n° 123
2755-151 Malveira da Serra, Portugal
Phone: +351 960 471 902
Email: contact@masterful-advisory.com
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke consent at any time by sending an informal email to us. The legality of data processing carried out before the revocation remains unaffected.
Objection to Data Processing in Special Cases and Against Direct Marketing (Art. 21 GDPR)
IF THE PROCESSING OF YOUR PERSONAL DATA IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
In the event of GDPR violations, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or a third party in a standard, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done if technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. An encrypted connection can be recognised by the change in the address line of the browser from "http://" to "https://" and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
You have the right at any time, within the framework of applicable legal provisions, to obtain free information about your stored personal data, its origin and recipient, and the purpose of the data processing. You also have the right to have this data corrected or deleted. For this and any further questions regarding personal data, you can contact us at any time using the address provided in the imprint.
Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data. You can contact us at any time using the address provided in the imprint. The right to restriction of processing applies in the following cases:
If you have restricted the processing of your personal data, these data—apart from their storage—may only be processed with your consent or for the assertion, exercise, or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
Cookies
This website uses cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files stored on your computer and saved by your browser.
Most of the cookies we use are "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies required for electronic communication processes or for providing certain functions you request (e.g. shopping cart function) are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Where consent for storing cookies is requested (e.g. for analytics cookies), processing is based exclusively on Art. 6(1)(a) GDPR; consent can be revoked at any time.
Further details on log files, contact forms, and data security are covered in the full privacy policy below.
This data is not merged with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of the website—server log files must be recorded for this purpose.
Contact Form
If you submit enquiries to us via the contact form, your details from the enquiry form, including the contact details you provide, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of requests (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR), if requested. Consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory legal provisions—especially retention periods—remain unaffected.
Requests via Email, Telephone, or Fax
If you contact us via email, telephone, or fax, your request, including all personal data resulting from it (name, request), will be stored and processed for the purpose of handling your concern. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided that your request is related to the fulfilment of a contract or necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of requests addressed to us.
The data sent by you via contact requests will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions—in particular, statutory retention periods—remain unaffected.
Registration on This Website
You can register on this website to access additional features. The data entered during registration is used solely for the purpose of utilising the respective offer or service you registered for. Mandatory information requested during registration must be provided in full; otherwise, we will reject the registration.
For important updates, such as service modifications or technical changes, we use the email address provided during registration to inform you accordingly.
The processing of the registration data is based on Art. 6(1)(b) GDPR, which permits the processing of data to fulfil a contract or pre-contractual obligations.
The data collected during registration will be stored as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.
Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only to the extent necessary for establishing, structuring, or modifying the legal relationship (inventory data). This is done based on Art. 6(1)(b) GDPR, which allows data processing to fulfil a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to access the service or to bill them.
The customer data collected will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data Transmission for Contractual Services and Digital Content
We transmit personal data to third parties only if it is necessary within the scope of contract execution, such as to the credit institution responsible for payment processing.
No further transmission of data occurs unless you have expressly agreed to it. Your data will not be passed on to third parties without your explicit consent, especially for advertising purposes.
The basis for data processing is Art. 6(1)(b) GDPR, which allows processing data to fulfil a contract or pre-contractual measures.
5. Third-Party Content on the Website
Our website integrates content from third-party providers. These may include content elements (e.g., news, updates) as well as widgets (e.g., booking systems) or fonts and technical libraries, including Google Fonts. Due to technical requirements, these contents are retrieved from external servers, transmitting the IP address and browser information of the requesting system. Please refer to the respective privacy policies of these third-party providers.
Bing Maps Route Planner
We use interactive map material from Microsoft Bing Maps (Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA, Phone: +1 (425) 882 8080) to display our location and enable you to plan routes. Various persistent cookies may be set by the provider when using this service. You can prevent this via your browser settings (opt-out). If you use this service, different data will be transmitted to the provider. For an overview of this data, please refer to the provider’s terms of use (Microsoft Maps Terms) and privacy policy (